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Privacy Policy

Effective Date: 14 September 2025

WappZone (“we,” “our,” “us”), operated by WebAnaya Solutions and based in Thane, Maharashtra, values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website wappzone.com
and our SaaS-based WhatsApp Business API services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company details, and billing information when you register or subscribe to our services.
  • Usage Data: IP address, browser type, device information, and activity logs when you interact with our platform.
  • WhatsApp Data: Messages sent/received through the WhatsApp Business API, contact details, and message templates (processed only for providing the service).

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our SaaS platform.
  • Process payments and manage billing.
  • Authenticate user accounts and prevent unauthorized access.
  • Improve service performance and customer experience.
  • Send service updates, marketing, and promotional communications (with opt-out options).
  • Comply with legal obligations.

3. Data Sharing & Disclosure

We do not sell your personal information. However, we may share it with:

  • Service Providers: Payment gateways, hosting providers, and third-party integrations required for service delivery.
  • Legal Authorities: When required by law, regulation, or court order.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement reasonable security measures to protect your personal data. While we strive to use commercially acceptable means to safeguard your information, we cannot guarantee absolute security.

5. Data Retention

  • Account information and billing records are retained as long as your subscription is active.
  • WhatsApp message data is retained only for the duration necessary to deliver the service and as per WhatsApp Business API policies.
  • You may request deletion of your data by contacting us (see Section 8).

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or update your information.
  • Request deletion of your personal data.
  • Restrict or object to certain processing.
  • Withdraw consent for marketing communications.

7. Cookies & Tracking

We use cookies and similar technologies to improve user experience, analyze website traffic, and provide targeted advertisements. You may disable cookies in your browser settings, but some features may not work properly.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

WebAnaya Solutions (WappZone)
📩 Contact Form: https://wappzone.com/contact

9. Updates to this Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date.