Privacy Policy

1. Introduction

WappZone ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp Business API platform and related services.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email, phone number)
• Business information (company name, address, industry)
• Payment information (processed securely through our payment providers)
• Account credentials and preferences

2.2 Usage Information

• Log data (IP address, browser type, pages visited)
• Device information (device type, operating system)
• Usage patterns and feature interactions
• Communication data processed through our platform

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who perform services on our behalf
• Business Partners: With your consent, for joint marketing initiatives
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices

6. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate data
• Delete your personal information
• Object to or restrict processing
• Data portability
• Withdraw consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information and improve our services. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: