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Product Updates
Changelog
Stay up to date with the latest updates, features, and improvements to WappZone.
New Featurev2.5.0January 15, 2025
AI-Powered Smart Replies
Introducing AI-powered smart replies that suggest contextual responses based on conversation history.
- AI analyzes conversation context for better suggestions
- Support for multiple languages
- Customizable tone and style settings
- One-click response insertion
Improvementv2.4.2January 8, 2025
Performance Optimization
Major performance improvements to the dashboard and message loading.
- 50% faster dashboard loading times
- Optimized message rendering for large conversations
- Reduced memory usage in long sessions
- Improved WebSocket connection stability
Bug Fixv2.4.1January 2, 2025
Bug Fixes & Stability
Various bug fixes and stability improvements.
- Fixed notification delivery delays
- Resolved timezone issues in scheduled broadcasts
- Fixed image upload failures in certain browsers
- Corrected contact import CSV parsing
New Featurev2.4.0December 20, 2024
Advanced Analytics Dashboard
Completely redesigned analytics with more insights and customizable reports.
- New conversation analytics with sentiment analysis
- Agent performance leaderboards
- Custom date range comparisons
- Export reports to PDF and Excel
- Automated weekly report emails
Securityv2.3.5December 12, 2024
Security Enhancements
Important security updates and compliance improvements.
- Enhanced encryption for stored messages
- Improved session management
- Added IP allowlist feature for Enterprise plans
- SOC 2 Type II certification achieved
New Featurev2.3.0December 1, 2024
Chatbot Flow Builder 2.0
A completely new visual chatbot builder with advanced logic capabilities.
- Drag-and-drop flow builder
- Conditional branching and loops
- A/B testing for messages
- Integration with external APIs
- Pre-built templates library
New Featurev2.2.0November 15, 2024
Team Collaboration Features
Enhanced team collaboration tools for better customer service.
- Internal notes on conversations
- Real-time typing indicators for team
- @mentions in internal notes
- Conversation assignments and transfers
- Team availability status
Improvementv2.1.0November 1, 2024
CRM Integration Expansion
Added support for more CRM platforms and improved sync capabilities.
- Native Salesforce integration
- HubSpot two-way sync
- Zoho CRM support
- Custom field mapping
- Automatic contact enrichment
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