Product updates

What’s new in WappZone.

New capabilities, thoughtful improvements, and fixes that make everyday work more reliable.

v2.5.0
New feature

AI-Powered Smart Replies

Introducing AI-powered smart replies that suggest contextual responses based on conversation history.

  • AI analyzes conversation context for better suggestions
  • Support for multiple languages
  • Customizable tone and style settings
  • One-click response insertion
v2.4.2
Improvement

Performance Optimization

Major performance improvements to the dashboard and message loading.

  • 50% faster dashboard loading times
  • Optimized message rendering for large conversations
  • Reduced memory usage in long sessions
  • Improved WebSocket connection stability
v2.4.1
Bug fix

Bug Fixes & Stability

Various bug fixes and stability improvements.

  • Fixed notification delivery delays
  • Resolved timezone issues in scheduled broadcasts
  • Fixed image upload failures in certain browsers
  • Corrected contact import CSV parsing
v2.4.0
New feature

Advanced Analytics Dashboard

Completely redesigned analytics with more insights and customizable reports.

  • New conversation analytics with sentiment analysis
  • Agent performance leaderboards
  • Custom date range comparisons
  • Export reports to PDF and Excel
  • Automated weekly report emails
v2.3.5
Security

Security Enhancements

Important security updates and compliance improvements.

  • Enhanced encryption for stored messages
  • Improved session management
  • Added IP allowlist feature for Enterprise plans
  • SOC 2 Type II certification achieved
v2.3.0
New feature

Chatbot Flow Builder 2.0

A completely new visual chatbot builder with advanced logic capabilities.

  • Drag-and-drop flow builder
  • Conditional branching and loops
  • A/B testing for messages
  • Integration with external APIs
  • Pre-built templates library
v2.2.0
New feature

Team Collaboration Features

Enhanced team collaboration tools for better customer service.

  • Internal notes on conversations
  • Real-time typing indicators for team
  • @mentions in internal notes
  • Conversation assignments and transfers
  • Team availability status
v2.1.0
Improvement

CRM Integration Expansion

Added support for more CRM platforms and improved sync capabilities.

  • Native Salesforce integration
  • HubSpot two-way sync
  • Zoho CRM support
  • Custom field mapping
  • Automatic contact enrichment

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