Automation & AIWhatsApp forms

Get the details.
Keep the conversation.

Collect structured information right inside WhatsApp, with native forms supported by Cloud API.

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WhatsApp formsWORKFLOW PREVIEW
Collect details inside the chat
START HEREPrepare the information you want to collect01
MAKE THE CONNECTIONPresent a native form in the conversation02
KEEP IT MOVINGLet the customer submit inside WhatsApp03
A simpler way to move from an enquiry to useful details.
An example journey with whatsapp forms
MAKE IT PART OF YOUR DAY

A real task.
A clear way forward.

You need structured customer information. Let people provide it inside WhatsApp instead of sending them elsewhere.

01SET THE STARTING POINT

Prepare the information you want to collect

02CONNECT THE NEXT STEP

Present a native form in the conversation

03FOLLOW THROUGH

Let the customer submit inside WhatsApp

A simpler way to move from an enquiry to useful details.
THE DETAILS THAT MAKE IT WORK

Small capabilities.
More possibilities.

03capabilities to explore

In-chat forms

Collect structured customer information directly inside WhatsApp.

Native experience

Customers can submit information without leaving the conversation.

Cloud API support

Available with the WhatsApp Cloud API engine.

WhatsApp Forms require the WhatsApp Cloud API engine.

A FEW USEFUL ANSWERS

Before your
next step.

Ask us anything
Do customers need to leave WhatsApp to fill in a form?

No. WhatsApp Forms provide an in-chat experience for collecting structured customer information.

How does whatsapp forms fit into my workspace?

Collect structured information right inside WhatsApp, with native forms supported by Cloud API. WhatsApp Forms require the WhatsApp Cloud API engine.

YOUR NEXT POSSIBILITY

Put whatsapp forms
to work for your team.

Start a workspace, bring your team, and make the next connection.

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